Our Guide to Jewellery Care

a ring being repaired on a jewellers bench

Just as a car that’s used every day needs regular care and servicing, jewellery also requires attention and occasional repair if it is to stand the test of time. To help you keep your pieces in the best possible condition, here are our top tips for checking your jewellery at home:

1. CHECK CLAWS (PRONGS) FOR SECURITY

Run a soft fabric (like a cotton cloth or even a piece of tissue) gently over 

claw-set stones. If it snags, a claw may be lifted or worn. Also look closely; claws should 

sit snugly over the stone, not raised or uneven. If anything catches or looks off, don’t 

wear it until repaired.

2. LISTEN FOR LOOSE STONES

Hold the piece close to your ear and gently tap or shake it. If you hear a faint 

rattling, the stone may be loose in its setting. This is especially important for rings and 

earrings with gemstones.

3. INSPECT CLASPS AND FASTENINGS

For chains and bracelets, open and close the clasp a few times. It should “click” or spring 

back firmly. Pay attention to lobster clasps and spring rings: if they feel stiff, don’t fully 

close, or look bent, they may fail while worn.

4. LOOK FOR WORN OR THINNING METAL

Check areas that get the most friction: the back of rings, bracelet links, and chain joints. 

If the metal looks unusually thin, flattened, or discoloured, it could be close to breaking. 

This is common in frequently worn pieces like wedding bands.

5. CHECK FOR DIRT BUILDUP AFFECTING SETTINGS

Hold your piece up to the light to inspect underneath stones. Dirt and oils can build up 

behind gems, especially in rings, which can both dull the sparkle and loosen settings 

over time. If it looks clogged, a gentle clean (warm water, mild soap, soft brush) can 

help but avoid this for delicate stones.

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