Frequently asked questions
Will you buy my jewellery from me, or take a part exchange?
Yes. We are always happy to consider purchasing or part exchanging any pieces you have. Simply contact us to make an appointment with our buyer who will evaluate your items and, in most cases, will make the strongest offer possible on your items. You are not obliged in any way and there is no charge for our time
Can any ring be resized?
The majority of our rings can be resized but there can be exceptions. If there is a chance sizing could be problematic we will usually mention it in the item’s description. If a ring needs to be altered considerably it is advisable to get in touch to discuss the details.
Do you provide valuation certificates with your pieces?
We provide a valuation for insurance purposes with every piece over the value of £1000 giving accurate details according to our professional opinion which will satisfy the requirements of your insurance provider.
If further certificates from independent bodies are required we can obtain these at extra cost.